Effective Date: May 19, 2025
This Privacy Policy outlines how Xpress Burgers (“we,” “our,” or “us”) collects, uses, shares, and protects personal information when you interact with our website, mobile applications, and services (collectively, the “Platform”). By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, address.
- Device Information: IP address, browser type, operating system, and user agent data.
- Usage Data: Pages visited, links clicked, and order behavior.
- Payment Details: Only processed securely through third-party platforms (e.g., DoorDash).
- Order and Account Info: Preferences, past orders, and feedback.
2. How We Collect Information
- Directly from You: When you apply for a job, sign up for updates, or place an order.
- Automatically: When you use our website or app, we use cookies, analytics tools, and scripts to gather data.
- From Third Parties: Such as DoorDash and former partners (Uber Eats, Grubhub), an possibly social media platforms.
3. How We Use Information
We use your information to:
- Process orders through integrated third-party partners (like DoorDash).
- Respond to inquiries and feedback.
- Improve the design and function of our Platform.
- Send order updates, promotions, or loyalty perks (with consent).
- Comply with legal obligations.
4. Third-Party Services
We currently partner with DoorDash to fulfill orders placed through our website and will continue this integration with our upcoming Xpress Burgers mobile app for iOS and Android. Please note: DoorDash (and previously Grubhub and Uber Eats) may also collect and store your information under their own privacy policies. We recommend reviewing their terms.
5. Cookies & Analytics
We may use cookies or tracking tools to monitor traffic, improve performance, and enhance your experience. You can adjust your browser settings to decline cookies.
6. Children’s Privacy
Our Platform is not intended for children under 13. We do not knowingly collect data from minors.
7. Data Security
We implement safeguards to protect your information but cannot guarantee complete security over the internet or while interacting with third-party services.
8. Your Rights and Choices
You may:
- Request to view or delete your personal information.
- Opt out of marketing messages by unsubscribing.
- Contact us with concerns at xpresslistens@xpressburgers.com or (361) 317-5088.
9. Policy Updates
We may update this policy as our services evolve (e.g., launching our own mobile app). The latest version will always be posted on our site.